Policies
* No Credits/Refunds
* ALL appointments must be scheduled using the online booking system. You will receive confirmation and reminders of your scheduled appointments.
* Deposits: Due to an increased number of cancellations upon short notice, a non-refundable and non-transferable 50% deposit is required for all customer appointments. Deposits will be applied to the final service fee.
* Cancellation Policy: If an appointment is cancelled with less than a 48 hour notice, 75% of the remaining balance will be due. I will be unable to accept future appointments until the cancellation fee is paid.
* Late Policy: Please call/text as soon as you know you will be late. If you are more than 20 minutes late without notice, your service will be cancelled, and your card will be charged for 75% of your remaining balance. If you are repeatedly late to your appointments, you will not be able to schedule future appointments.
* No major changes to service selection on the day of your appointment.
* Normal detangling is a part of any hair care service. However, if your hair is extremely tangled and it takes longer than 15 minutes for the initial comb through, there will be a $60 upcharge to the full amount of your service.
*Hair must be detangled from root to ends after protective styles prior to your appointment. If the initial detangling requires longer than 15 minutes, a detangling service fee ($60) will be assessed.
*Please limit additional guests.
*COVID-19 Precautions: If you are feeling sick, please stay home. If you arrive at your appointment displaying any symptoms, you will be required to reschedule in an effort to reduce the spread of disease. Masks are optional during your service, however please use discretion. The salon space will be sanitized between each client for added safety.